Need a hand?
Support
Questions, odd results, bug reports, and thoughtful kokeshi feedback are welcome. A little context helps: include what you were trying to do, what happened, and your browser or device when relevant.
Contact
Email support
For now, support is handled by email. Please do not send passwords, payment details, identity documents, or other sensitive personal information.
augustin.dev@tutamail.comFor privacy-related requests, use the same address and include “Privacy” in the subject line.
Before you write
Useful details
The identifier gave an uncertain or strange result.
Try a clear, evenly lit image showing the full doll. If possible, add separate views of the face, body decoration, base, and any inscription. Treat every result as a research lead, not a definitive attribution.
Can Kokeshi authenticate or value my doll?
No. The tool is not an authentication, appraisal, provenance, or valuation service. For decisions involving money, attribution, conservation, or historical significance, consult a qualified specialist.
I found a bug.
Include the page or action where it happened, the steps that reproduced it, your browser/device, and a screenshot if it does not contain sensitive information.
I have a privacy question.
Read the Privacy Policy first. If your question is not answered there, email support with “Privacy” in the subject line.